We regard honesty, integrity and fair play as core values that must be upheld by all directors and staff at all times. Any malpractice related to bribery, extortion, fraud or anti-money laundering are strictly prohibited within the Group.
Policies and Procedures
- We have policies and procedures to ensure all directors and staff are well informed of expected ethical conduct, including:
- Our policies and procedures outline training requirements, processes for continuous monitoring to ensure compliance, as well as mechanisms for reporting and responding to any potential issues or incidents, and for the regular review and update of the policies and procedures
- We conduct training sessions for our staff to strengthen their knowledge of compliance and corporate governance. Training covers risk management, intellectual property rights, personal data privacy and the promotion of a culture of integrity, which includes preventive measures against corruption and money laundering
- We provide a confidential channel to encourage employees to raise concerns on suspected frauds and other misconduct within the Group without retaliation
Adherence to Industry Standards
- We adhere to international industry codes of practice, including the Kimberley Process Certification Scheme, the "Best Practice Principles" of De Beers, the "Code of Practices" of Responsible Jewellery Council and other local industry codes, such as the "Code of Practice for the Jewellery Retail Sector" of the Hong Kong Consumer Council
Code of Practices ("COP") of the Responsible Jewellery Council ("RJC")
The RJC is a not-for-profit, standard setting and certification organisation. RJC launched its COP, to address human and labour rights, environmental impact, mining practices and product disclosure, among other important issues in the jewellery supply chain. RJC members commit to and are independently audited against the COP.
We have been admitted as a member of the RJC since 2010, in recognition of our compliance with the COP.
"Code of Practice for the Jewellery Retail Sector" of the Hong Kong Consumer Council
In 2017, the Hong Kong Consumer Council together with a number of industry associations, launched the new code of practice for the Jewellery Retail Sector. It sets out best practice for jewellery retailers in areas including product quality assurance, advertising and promotion, customer service, fair competition and intellectual property rights.
Some of our senior management are committee members of major industry associations to help promote the practice to the industry.